11 July 2026 · 1,200 words · 6 min read
1. Confirm authority and agree on a careful process
Before anyone opens accounts or moves property, identify who is authorized to act for the estate under the applicable law. A relative may have helped with devices during the person’s life without having authority to access them after death. Executors, administrators, trustees, and beneficiaries can have different roles. If the position is unclear, ask the estate’s solicitor before signing in, changing settings, or contacting a platform as though you represent the account holder.
A short family protocol can reduce confusion: nominate one contact for providers, keep a log of searches, store discovered documents securely, and avoid sharing passwords across a group chat. Explain to relatives that an inventory is not a decision to transfer assets. It is a way to understand what may exist, protect it, and give the authorized estate representative reliable information.
2. Look for evidence that assets existed
Begin with records that can point toward an account without exposing credentials. Search paper files and authorized email archives for exchange names, purchase receipts, tax statements, verification notices, and withdrawal confirmations. Bank statements may show transfers to a platform. A device inventory or a photograph of a hardware wallet can suggest where to look next. Make a note of the source and date for each record.
Do not assume a balance from an old screenshot remains current. Cryptocurrency prices change, accounts may have been closed, and a self-custody address can receive or send assets after the screenshot was taken. Treat every record as a clue to verify rather than a final valuation. Keep duplicates of important documents and store the inventory in a place accessible only to authorized representatives.
3. Search devices without disturbing them
Computers, phones, tablets, and hardware devices may contain wallet applications, authentication tools, account emails, or backups. Photograph the exterior and record the device model and current state before attempting to unlock it. Do not reset a phone, reinstall an application, remove a drive, or guess a passcode repeatedly. Those steps can erase information, create lockouts, or change evidence relevant to the estate.
If the device is encrypted or locked, pause rather than trying a sequence of likely passwords. Ask the estate solicitor whether a digital-forensics specialist is appropriate and what authority or documentation that person will require. A qualified professional should explain how data will be copied, protected, and reported before work begins. The family should keep the original device and any associated packaging or backup card.
4. Treat seed phrases and keys as private property
A recovery phrase, private key, or hardware-wallet PIN can provide direct control over assets. It should not be forwarded to beneficiaries, a consultant, or a lawyer through ordinary email simply because they are helping with the estate. Record where a sealed backup was found and who handled it, but do not transcribe the secret into a general inventory. If a full phrase is discovered, seek guidance on a secure, legally authorized process.
The fact that a phrase is in the deceased’s papers does not settle who may use it or how the asset should be distributed. Probate rules, trust terms, joint ownership, tax obligations, and local law may affect the proper steps. Keep family discussions factual and avoid moving assets between wallets until the authorized representative and advisers agree on a plan.
5. Use platform procedures for custodial accounts
If a platform holds the assets, contact it through the official deceased-customer or estate process. Providers commonly request documents that establish death, authority, and identity, but their requirements differ. Use the platform’s published domain and keep a copy of each submission. Never rely on a message from a person who claims to represent an exchange unless the relationship can be verified independently.
Ask the provider what information it can confirm, which documents it needs, how long its review may take, and whether account access can be preserved during the process. A customer-service representative may not be able to disclose a balance immediately. That is not proof that the account is empty. Keep ticket numbers, names or reference details where appropriate, and the dates of each communication in the estate file.
6. Build an inventory that can be checked later
A useful inventory records the item, where it was found, when it was reviewed, who handled it, and what it appears to relate to. Separate confirmed account details from family recollections and estimates. Include public transaction references only where necessary, and protect identifying or access information. The inventory should help the executor make decisions, not become a directory of secrets that can be copied widely.
Digital assets may have legal and tax consequences even before they are moved. Record relevant dates, available valuation evidence, platform correspondence, and any costs incurred during preservation. Keep a change log if a provider updates its information. The estate’s professional advisers can then assess what must be reported, how valuation should be approached, and which supporting records should be retained.
7. Understand what blockchain records can and cannot show
A public ledger can show activity associated with a wallet address, such as transactions and timestamps. It does not usually name the person who controlled the address, prove the deceased owned it, or explain why a transaction occurred. An address found in a family email should therefore be connected to other records before the estate treats it as a confirmed asset.
A forensic review can organize known addresses, transaction references, and platform records into a coherent chronology. Its conclusions should distinguish direct observations from inferences and explain any uncertainty. On-chain analysis may help locate relevant activity, but it cannot replace legal authority, provider records, or evidence of ownership. Ask a reviewer to describe the scope and limitations of the work in writing.
8. Coordinate family communication and next steps
Families often have incomplete information and different memories of the same events. Keep a shared list of questions, not shared credentials. Agree who can contact providers and how updates will be distributed. If a beneficiary raises a concern, add it to the record and route it through the executor or adviser rather than allowing separate relatives to make uncoordinated access attempts.
A measured process can be summarized in four steps: confirm authority, preserve devices and documents, make an evidence-based inventory, and use verified provider or professional channels to resolve specific questions. There may be no wallet, no recoverable access, or no assets remaining. Recording that conclusion carefully still protects the estate by showing what was checked and why the next decision was reasonable. Families do not need to solve every question at once. Keep a short list of the issues that require legal authority, the records that remain missing, and the person responsible for each follow-up. Review that list with the executor at agreed intervals, and update the inventory when reliable evidence arrives. This steady approach respects the deceased, protects beneficiaries, and gives advisers a clear basis for recommending what should happen next with documented decisions.
