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Message our team directly to start a conversation about your digital asset matter.
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Cyber Beacon intelligence
Discuss a digital asset matter.
Share only the information you are comfortable discussing. An initial conversation can help clarify the scope of a review and the possible next steps.
Begin with a conversation
Tell us what happened.
Share the facts you are comfortable sharing. Your inquiry is delivered to our team by email so we can respond with a clear next step.
Delivered by email — reply directly Never share keys, passwords, or recovery phrases Evidence-led review
Headquarters
Europe and the United States
Cyber Beacon is headquartered in Europe and the United States and works with clients worldwide.
Before you share information
Keep sensitive details secure.
Messages are delivered to the Cyber Beacon inbox so the team can respond. Share only the details needed for an initial conversation, and never include wallet secrets or passwords.
Protect your assets
- Never share a recovery phrase, private key, password, or one-time code.
- Do not connect your wallet to an unfamiliar site or hand over custody of assets.
- Preserve relevant messages and transaction references without sharing unrelated personal data.
- Consider independent legal advice before taking action.
Make the first conversation useful
Share the outline, not your secrets.
You do not need a complete case file to start. A short outline of what happened, the approximate dates, and the questions you have is a useful beginning.
When did it happen?
Note when you first noticed the issue, the key communications or account events, and any relevant transfers. Approximate dates are acceptable when exact timestamps are not available.
What evidence remains?
Identify the wallet or platform involved and list any public transaction references, messages, account notices, receipts, or reports you already have. Keep original records intact where possible.
What do you need to understand?
It may be whether a transaction path can be documented, what access records might matter, or what options should be considered next. A specific question helps keep an assessment focused.
If an incident is ongoing
Take immediate steps through official channels.
If you believe an account is compromised or assets are still moving, contact your wallet or exchange provider using its official website or application. Consider contacting your bank and the appropriate law-enforcement or regulatory reporting channel for your location.
Please remember
- Do not send additional money to someone promising to unlock or retrieve funds.
- Do not let an unknown person install remote-access software on your device.
- Keep copies of messages, payment records, and transaction details.
- Use verified contact details from the provider itself, not links sent in unsolicited messages.